Confirm that you’re accessing servers which are available for you Proton VPN planĬheck that the server you are trying to connect to is available for your subscription. Proton VPN has different plan offerings and each tier has access to a different set of servers.įor example Proton VPN Free users only get access to free servers in these countries, while Proton VPN Plus users get access to all servers in all countries, including Secure Core servers. See this article for details on where to find and set your OpenVPN credentials.Ģ. Proton VPN employs two sets of credentials, your Proton account credentials, used to log in on our homepage (or to your email if you are a Proton Mail user), and your OpenVPN credentials, which are used to authenticate with the VPN servers if you are using a 3rd party OpenVPN application.įor security reasons, you must use your OpenVPN credentials and not your Proton credentials when logging in via third party VPN applications. Make sure you are using your OpenVPN credentials ( and not your Proton credentials). Verify that you’re using correct OpenVPN credentials Please try the following steps to fix the problem:ġ. If you encounter this error, there are a number of things you can try to remedy this situation. Quick steps to fix an Authentication Failure error For more details, check out the different Proton VPN Plans. Free users get 1 connection, while Proton Plus users get up to ten connections. Different plans have different maximum number of simultaneous sessions.
You have hit your maximum number of concurrent sessions.
The credentials are incorrect, caused for example by using the wrong set of credentials, a typo when entering your username and password, a recent password change or.This error message is thrown by the OpenVPN protocol and can mean one of two things:
If there is a more appropriate stack, please let me know in comments and I will close and post there.Auth Failed on Linux – Ubuntu command line Note I understand that this is not strictly programming related. Still, when I try to install the ProtonVPN package I get the above errors. I reran apt-get update and apt-get upgrade. I even tried uncommenting the cdrom lines at the top. I was able to apt-get install wget as well as update and upgrdade. My /etc/apt/sources.list file looks like this: #deb cdrom:/ buster main I have a new install of Debian Buster, I downloaded the ProtonVPN CLI package and went to install and got the errors: E: Unable to locate package protonvpn-stable-release_1.0.0-1_all.debĮ: Couldn't find any package by glob 'protonvpn-stable-release_1.0.0-1_all.deb'Į: Couldn't find any package by regex 'protonvpn-stable-release_1.0.0-1_all.deb'
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